Privacy & Data Protection Policy

1. Device Data Confidentiality

At ABUFIX Mobile Lab, we treat the personal, corporate, and biometric data stored on customer devices with strict confidentiality. During board-level diagnostics, micro-soldering, and hardware rework, our engineers focus exclusively on electrical circuit paths, voltage rails, and component integrity.

We do not browse, copy, transfer, or disclose personal files, photos, messages, or documents stored on your device unless explicitly authorized for verified data recovery services.

2. Encrypted Data Recovery Protocol

When performing data recovery on damaged or unbootable motherboards, data extraction is conducted in a secure environment. Recovered data is transferred directly to customer-provided encrypted storage or approved media and permanently purged from laboratory test benches once collection is confirmed.

3. Information We Collect

When you submit a repair ticket, contact our intake desk, or visit our laboratory, we collect:

• Customer name, phone number, and email address for ticket updates.
• Device brand, model, serial number/IMEI, and symptom descriptions.
• Preferred laboratory location (Abuja Branch or Ilorin Headquarters).

4. Third-Party Sharing

We do not sell, rent, or monetize customer contact details. Information is used strictly for diagnostic reports, repair status updates, warranty validation, and direct engineer communication.

5. Contact Our Data Desk

For inquiries regarding data safety protocols or repair intake records, contact our laboratory administrator at: